Tax Guru-Ker$tetter Letter
Thursday, March 06, 2003
Not Ready For Prime-Time
I just completed a survey from Intuit on their online QuickBooks service and they asked why I wasn't referring it to clients. Here is my answer:
Your data format is not backwards compatible and you are keeping clients captive. If someone decides to switch from online to desktop QuickBooks, everything I have seen says that the data from the online version cannot be imported into the desktop version. When you make it so that clients can switch back and forth without losing any of their data, I will gladly recommend your service.